Privacy Policy

1. Our Privacy Commitment

At Falah Farms (falahfarms.pk), we respect your personal privacy. This Privacy Policy details the types of information we collect, how we protect it, and our strict policy against sharing or selling customer data.

2. Information We Collect

• Contact & Delivery Details: Full name, delivery address (sector, street, house number in Islamabad/Rawalpindi), and phone/WhatsApp number provided when placing orders.
• Order History: Quantities of eggs or chicken cuts ordered to facilitate reordering and loyalty rewards.
• Technical Analytics: Standard non-identifiable web traffic information (browser type, pages visited) via privacy-compliant analytics to improve website navigation speed and performance.

3. How We Use & Protect Your Data

• Order Fulfillment Only: Your information is used solely to prepare, package, and deliver your farm-fresh orders and send order dispatch updates.
• No Data Sharing: We do NOT sell, rent, lease, or disclose your personal contact information to third-party marketing companies, advertisers, or data brokers.
• Secure Communication: Customer support messaging via WhatsApp is secured with end-to-end encryption.

4. Your Data Rights

You have the right to request a copy of the contact details we hold on file, request immediate correction of your delivery address, or request the deletion of your customer record at any time.

5. Contact Us Regarding Your Privacy